Get hearing tests and supports

Hearing Services provides hearing testing and support.

Do you need a referral?

You do not need a referral for any services provided through Hearing Services. If you would like to self-refer or make an appointment for a dependent, phone 867-667-5913. You'll be asked to complete a short screening questionnaire by phone.

What hearing services can you get?

  • Hearing-loss evaluation
  • Newborn hearing screening
  • Hearing-aid consultation and fitting
  • Hearing-aid repairs
  • Assistive-listening device
  • Custom earplugs for swimming, sleeping, musicians and working in noise

Drop-in for basic hearing-aid clean and check

When: Monday to Thursday from 1 p.m. to 1:45 p.m.

Availability: 1st-come, 1st-served basis

During the COVID-19 pandemic we're practising social distancing in our office. You can drop off your hearing aid at the times above and pick it up the next business day by 5 p.m.

If you cannot leave your hearing aid or cannot easily access the clinic, please phone our office 867-667-5913. You can schedule a 15-minute repair-while-you-wait appointment.

Hearing screenings in the communities

Rural services are provided mainly through the community health nurses. Each health centre has access to hearing-screening equipment for newborns and kindergarten children. If you live in a community and are coming to Whitehorse, we'll try to co-ordinate your hearing appointment with your other appointments.

Funding source that help pay for hearing aids

If you need hearing aids and have a referral, you may be eligible for funding. Check with the individual funding sources below for eligibility and restrictions.

First Nations people

Health Canada's Non-insured health benefits for First Nations and Inuit

Workers

Yukon Workers' Compensation Health and Safety Board

Seniors

Yukon Health Care Insurance Plan for seniors on Pharmacare. You can get up to $600 for 1 hearing-aid.

Children under 16 years of age

Chronic diseases program

Military veterans

Blue Cross Health Insurance

When should you see your doctor?

  • Where there's excessive wax or a foreign body in the ear.
  • If there's a visible deformity of the ear.
  • If there's pain or discomfort in the ear.
  • Where there's discharge or drainage from the ear.
  • Where there's dizziness.
  • If you experience sudden, unexplained, and severe hearing loss in 1 ear, seek emergency medical services.
Contact

If you have questions, phone 867-667-5913 or phone toll free in Yukon, Nunavut and Northwest Territories 1-800-661-0408 extension 5913. Or, drop in to our office. It's open Monday through Friday from 8:30 a.m. to 5 p.m. We're closed for lunch between 12 p.m. and 1 p.m.

In person: 2nd floor, Royal Bank Building, 4114-4th Avenue in Whitehorse.

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